Terms & Conditions

SIZED by Treedy's SA

Last updated: 3 Juin 2026

These Terms & Conditions ("Terms") govern the access to and use of the website, platform, services, applications, tools, scanners, software, and related features provided under the SIZED brand ("SIZED", the "Services").

The Services are operated by Treedy's SA, a Belgian company having its registered office at Avenue Louise 251, 1000 Brussels, Belgium, registered under company number BE 0635.598.339 ("Treedy's", "we", "us", or "our").

By accessing or using the SIZED website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use the Services.

For any legal or general questions, you may contact us at: contact@sized.app.

1. Scope of the Terms

These Terms apply to the use of the SIZED website and to all current and future SIZED services, including but not limited to:

  • the SIZED website;
  • B2B contact forms and demo requests;
  • newsletter registration;
  • savings simulator and online tools;
  • company accounts and login areas;
  • body scanning services;
  • size recommendation services;
  • SIZED Workwear services;
  • SIZED Store services;
  • SIZED Tailor App services;
  • future mobile applications and B2C features;
  • any future services, tools, features or software made available under the SIZED brand.

Specific B2B agreements, commercial proposals, subscription agreements, service contracts or scanner leasing agreements may contain additional or different terms. In case of conflict between these Terms and a signed commercial agreement, the signed commercial agreement shall prevail for the services covered by that agreement.

Where a customer subscribes to a SIZED plan, add-on or paid service through a signed commercial agreement, order form, quotation or service contract, the specific terms of that document shall apply in addition to these Terms. In case of conflict, the signed commercial agreement shall prevail for the relevant paid services.

2. Description of SIZED Services

SIZED provides technology solutions designed to help companies improve sizing, fitting, body measurement collection, and garment recommendation processes.

The Services may include, depending on the product or plan selected:

  • 3D body scanning;
  • mobile body scanning;
  • manual measurement input;
  • size and fit recommendations;
  • company account management;
  • employee or collaborator profile creation;
  • product, tech-pack or size guide data processing;
  • integration of brand, retailer or manufacturer data;
  • scanner-based services for workwear, retail or professional environments;
  • future consumer-facing features through a mobile application.

SIZED may rely on a combination of proprietary technologies, algorithms, scanner data, user-provided information, partner data, product data, brand data, retailer data, scraping-based data collection and other technical sources to provide its Services.

3. Eligibility

The Services are intended for professional and business use.

You must be at least 18 years old to use the Services. By using the Services, you confirm that you are at least 18 years old and that you have the legal capacity and authority to accept these Terms on your own behalf or on behalf of the company or organisation you represent.

If you use the Services on behalf of a company, you confirm that you are authorised to bind that company to these Terms.

4. Company Accounts and User Profiles

SIZED may allow the creation of company accounts. These accounts may enable companies to invite employees, collaborators or other authorised individuals to create a profile linked to the same company account.

Users are responsible for ensuring that all information provided through the Services is accurate, complete, up to date and lawful.

The company account holder is responsible for managing access rights, invitations and use of the Services by its authorised users.

Users may be able to delete their account or request deletion of their account, subject to technical, contractual, legal or compliance limitations.

5. User Responsibilities

When using the Services, you agree to:

  • provide accurate, complete and up-to-date information;
  • use the Services only for lawful and authorised purposes;
  • comply with all instructions provided by SIZED, including scan procedures and dress code requirements;
  • ensure that any person invited to use the Services is authorised to do so;
  • not misuse, copy, reverse engineer, interfere with, disrupt or attempt to gain unauthorised access to the Services;
  • not use the Services in a way that could harm SIZED, its users, its partners, its systems, its reputation or its intellectual property.

You are responsible for any consequences resulting from inaccurate information, incorrect use of the Services, failure to follow instructions, or unauthorised use of your account.

6. Body Scans, Measurements and Size Recommendations

SIZED may provide body measurements, size advice, fit recommendations and related outputs based on body scans, manual measurements, product data, size guide data, tech-pack data, brand data, retailer data or other information.

SIZED aims to provide accurate and useful recommendations. However, size and fit recommendations depend on several factors, including but not limited to:

  • the accuracy of the scan or manual measurements;
  • compliance with the required scan procedure;
  • compliance with the required dress code;
  • the quality and accuracy of product data;
  • the quality and accuracy of tech-pack data;
  • the quality and accuracy of size guide data;
  • the elasticity of the garment;
  • the fit, cut and style of the garment;
  • manufacturing tolerances and production variations;
  • differences between brands, product categories and collections;
  • the quality and availability of data provided by retailers, manufacturers, partners or users.

For these reasons, SIZED does not guarantee a perfect fit in all cases.

7. Scan Conditions and Dress Code Requirements

The accuracy of measurements and recommendations may depend on strict compliance with the scan instructions provided by SIZED.

Users must follow all applicable instructions, including but not limited to clothing requirements, posture, positioning, environmental conditions and technical requirements.

Scanner-based measurements may be affected by improper installation or unsuitable environmental conditions, including but not limited to:

  • direct exposure to strong sunlight;
  • exposure to UV sources;
  • unusual lighting conditions;
  • high temperatures;
  • incorrect scanner positioning;
  • failure to follow installation, calibration or usage instructions.

SIZED shall not be responsible for inaccurate results caused by failure to comply with scan procedures, dress code requirements, installation requirements or usage instructions.

8. Product Data, Brand Data and Retailer Data

SIZED may use data provided by brands, retailers, manufacturers, partners, users or third-party sources. SIZED may also collect or process publicly available product or size-related data through automated tools, where permitted.

SIZED is not responsible for inaccuracies, omissions, outdated information or inconsistencies in data provided by third parties, including but not limited to size guides, tech-packs, garment specifications, product descriptions, product dimensions, fabric characteristics, fitting indications or production information.

Where recommendations depend on third-party data, the accuracy of the recommendation may be affected by the quality and reliability of that data.

9. Pricing Plans, Payments, Subscriptions and Add-ons

SIZED may offer several pricing plans, subscription models, paid services and optional add-ons. The applicable pricing, scope of services, usage limits, contract duration and payment terms will be displayed on the website, communicated in a commercial offer, or agreed in a separate contract.

9.1 Pricing Plans

The SIZED pricing plans may include, without limitation:

The content, features, limits and prices of each plan may evolve over time. The pricing and conditions applicable to a customer are those displayed at the time of subscription, stated in a commercial offer, or agreed in a signed contract.

9.2 Annual Billing

SIZED may offer annual billing options. Where available, annual plans may include commercial benefits such as two months free and a 10% discount on additional scans.

Annual billing benefits, discounts and conditions may change over time and may be subject to eligibility, plan type, contract duration or specific commercial terms.

9.3 Optional Add-ons

SIZED may offer optional add-ons in addition to the selected pricing plan. These add-ons may include, without limitation:

The availability, content and pricing of add-ons may depend on the selected plan, technical feasibility, the number of scanners, the data available, the contract terms and the customer's configuration.

9.4 Payments

Unless otherwise agreed in writing, access to paid Services may be conditional upon payment of the applicable fees.

Payment methods may be provided through third-party payment processors or other payment solutions. The available payment methods may change over time.

If a payment method is not yet available or not yet defined, SIZED may provide payment instructions separately, including by invoice, bank transfer, online payment link or another accepted payment method.

9.5 Price Changes

SIZED may update its pricing plans, add-ons, features, usage limits or commercial conditions for future subscriptions, renewals, new contracts or new services.

Pricing changes will not affect an existing signed contract during its agreed contractual term, unless otherwise provided in that contract.

9.6 No Refunds

Unless otherwise expressly agreed in writing or required by applicable law, setup fees, monthly fees, subscription fees, add-on fees, additional scan fees and other paid Services are non-refundable.

9.7 Taxes

Unless expressly stated otherwise, prices are exclusive of VAT, taxes, duties or other applicable charges. Any applicable taxes will be added where required by law.

10. Demo Requests and Commercial Discussions

The SIZED website may allow companies to request a demo, contact the SIZED team, submit business information, request a quote or discuss a potential commercial collaboration.

Submitting a form, requesting a demo, using the savings simulator, exchanging emails or participating in commercial discussions does not create a binding contract between SIZED and the requesting company.

Any commercial relationship, deployment, scanner usage, subscription, integration, leasing, service package or paid engagement may be subject to a separate written agreement.

11. Third-Party Websites, Retailers and Affiliate Links

The Services may contain links to third-party websites, platforms, retailers, brands or external services. Future SIZED applications may also include affiliate links or redirects to third-party retailers.

SIZED is not responsible for:

  • products sold by third-party retailers;
  • product availability;
  • stock levels;
  • product prices;
  • product descriptions;
  • payment terms offered by third parties;
  • delivery times;
  • return policies;
  • refund policies;
  • customer service provided by third parties;
  • any transaction between a user and a third-party retailer.

When users access third-party websites or services, they do so at their own risk and subject to the terms and policies of those third parties.

12. Advertising and Future B2C Services

The current SIZED website does not display advertising.

Future consumer-facing applications or services may include advertising, affiliate links, sponsored content, promotional messages or other monetisation features. Any such features may be subject to additional terms, privacy notices or user choices where required by law.

13. Intellectual Property

All intellectual property rights relating to SIZED, the Services, the website, the software, the technologies, the algorithms, the databases, the designs, the user interfaces, the trademarks, the logos, the text, the visuals, the documentation and any related materials are owned by Treedy's SA or its licensors.

The SIZED brand is owned by Treedy's SA.

No rights are granted to users except for the limited right to access and use the Services in accordance with these Terms and any applicable agreement.

Users may not copy, reproduce, modify, distribute, sell, license, reverse engineer, decompile, extract, reuse, display publicly or otherwise exploit any part of the Services, website, content, logo, technology or software without prior written authorisation from SIZED.

Screenshots, logos, visuals, texts and other SIZED materials may not be reused without prior written permission.

14. Prohibited Use

Users may not:

  • use the Services for unlawful, fraudulent or unauthorised purposes;
  • attempt to access systems, data or accounts without authorisation;
  • interfere with the operation, security or integrity of the Services;
  • copy, scrape, extract or reuse SIZED content, databases or software without authorisation;
  • reverse engineer or attempt to derive the source code, models, algorithms or underlying technology of the Services;
  • submit false, misleading, infringing or unlawful content;
  • use the Services in a way that violates applicable laws or third-party rights;
  • use the Services to harm SIZED, its partners, its users or third parties.

SIZED reserves the right to suspend or restrict access to the Services in case of suspected misuse, breach of these Terms, security risk or unlawful activity.

15. Availability, Updates and Changes to the Services

SIZED aims to provide reliable and useful Services. However, the Services are provided on an "as is" and "as available" basis.

SIZED may update, improve, modify, suspend, replace or discontinue certain features or Services when necessary, including for maintenance, technical updates, service improvement, product evolution, security, compliance, commercial reasons or where a service is no longer used by customers.

SIZED is not responsible for temporary unavailability, technical errors, bugs, maintenance periods, updates or interruptions, except where liability cannot be excluded under applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, SIZED shall not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, loss of revenue, loss of business opportunity, loss of data, loss of goodwill or business interruption.

SIZED shall not be liable for damages resulting from:

  • incorrect, incomplete or outdated information provided by users, companies, brands, retailers, manufacturers or third parties;
  • failure to follow scan instructions, dress code requirements or installation requirements;
  • unsuitable environmental conditions affecting scanner performance;
  • inaccuracies in product data, size guide data, tech-pack data or retailer data;
  • manufacturing variations, garment elasticity, fit, cut or production differences;
  • incorrect use of the Services;
  • unauthorised account access caused by user negligence;
  • third-party websites, services, products or retailers;
  • temporary unavailability, technical issues or service updates.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law.

17. Data Protection

The use of the Services may involve the processing of personal data. SIZED processes personal data in accordance with applicable data protection laws, including where applicable the General Data Protection Regulation.

Information about how SIZED collects, uses and protects personal data is provided in the SIZED Privacy Policy available on the website.

18. Termination and Suspension

SIZED may suspend, restrict or terminate access to the Services where:

  • a user breaches these Terms;
  • a user misuses the Services;
  • a security risk is identified;
  • continued access could harm SIZED, its systems, its users or third parties;
  • required by law, regulation or public authority;
  • a relevant contract expires or is terminated.

Users may stop using the Services at any time and may request account deletion where applicable, subject to legal, contractual, technical or compliance requirements.

19. Changes to these Terms

SIZED may update these Terms from time to time to reflect changes in the Services, legal requirements, business practices or technical developments.

The updated version will be made available on the website. The "Last updated" date will indicate the latest version.

Continued use of the Services after the publication of updated Terms constitutes acceptance of the updated Terms.

20. Governing Law and Jurisdiction

These Terms are governed by Belgian law.

In the event of a dispute, the parties agree to first attempt to resolve the matter amicably.

If no amicable resolution can be reached, the courts of Brussels, Belgium, shall have jurisdiction. The language of proceedings shall be French, unless otherwise required by applicable law or agreed between the parties.

21. Contact

For any questions regarding these Terms or the SIZED Services, you may contact:

Treedy's SA

Avenue Louise 251, 1000 Brussels, Belgium

Company number: BE 0635.598.339

Email: contact@sized.app